Legal
Privacy Policy for the Processing of Personal Data
Last updated: September 8, 2026
1. Data controller
E&T SERVICES SAS, identified with Tax ID 901.399.122-1, is the controller responsible for the processing of personal data collected through its contact channels and the means made available for the provision of its services.
For inquiries related to the processing of personal data, you can reach us at: info@eytservices.com
The processing of personal data will be carried out in accordance with applicable Colombian data protection legislation.
2. Purpose
This Policy establishes the criteria and guidelines under which E&T SERVICES SAS processes personal data, as well as the purposes for which it may be used, the rights of data subjects, and the mechanisms available to exercise them.
3. Personal data we may process
Depending on the channel used and the request made, we may process data such as:
- Name.
- Company name, when provided.
- Email address.
- Phone or WhatsApp number.
- Service of interest.
- Information contained in the message voluntarily submitted by the data subject.
E&T SERVICES SAS does not request sensitive data as a requirement for using the contact form.
When the data subject voluntarily provides additional information, it may be processed only to the extent necessary to address the request, manage the corresponding relationship, or comply with applicable legal obligations.
4. Purposes of processing
Personal data may be processed for the following purposes:
- Receiving, managing, and responding to contact requests.
- Communicating with the data subject regarding their request.
- Requesting additional information when necessary to address a request.
- Preparing and presenting quotations or business proposals when applicable.
- Following up on requests, business opportunities, or existing relationships.
- Managing business and contractual relationships.
- Keeping records necessary for administrative and business management.
- Complying with legal obligations or requirements from competent authorities.
- Addressing inquiries, complaints, and requests for update, rectification, deletion, or withdrawal of consent, when applicable.
Data will not be used for purposes incompatible with those for which it was collected, unless additional consent exists or a legal obligation permits or requires it.
5. Consent for processing
When applicable legislation so requires, E&T SERVICES SAS will request the data subject's prior, express, and informed consent for the processing of their personal data.
In the website's contact form, consent is requested before the information is submitted, through a consent mechanism.
The data subject may request the withdrawal of consent when legally applicable. Withdrawal will not affect processing carried out prior to such request, nor processing that must be retained due to a legal or contractual obligation.
6. Rights of data subjects
In accordance with applicable Colombian legislation, data subjects have the right to:
- Know, update, and rectify their personal data.
- Request information about the use given to their data.
- Submit inquiries and complaints related to the processing of their data.
- Request the deletion of their data when legally applicable.
- Request the withdrawal of consent when applicable.
- Access their personal data free of charge in the cases provided by law.
7. Inquiries and complaints
The data subject may submit inquiries or complaints related to the processing of their personal data via email: info@eytservices.com
E&T SERVICES SAS may request information necessary to verify the requester's identity and properly address the request.
Requests will be handled in accordance with the terms and procedures established by applicable Colombian legislation.
8. Information security
E&T SERVICES SAS adopts reasonable technical, administrative, and organizational measures aimed at protecting personal data against loss, unauthorized access, alteration, misuse, or unauthorized disclosure.
Access to personal data is limited according to operational needs and authorized functions.
9. Data processing through the website
The E&T SERVICES SAS website may collect the personal data that users voluntarily provide through forms and contact channels.
The site currently does not use Google Analytics, Meta Pixel, or third-party advertising or behavioral tracking tools.
E&T SERVICES SAS does not deliberately use URL parameters, cookies, or local storage to retain the personal data submitted through the contact form as a mechanism for keeping requests.
Any technology necessary for the technical operation of the site may be used in accordance with its technical purpose and applicable legislation.
10. Processors and third parties
To carry out its activities, E&T SERVICES SAS may rely on providers offering technology infrastructure, hosting, communications, email, or other services necessary for its operation.
When such providers have access to personal data on behalf of E&T SERVICES SAS, such access must take place in accordance with the corresponding instructions and applicable data protection obligations.
11. Data retention
Personal data will be retained for the time necessary to fulfill the purposes for which it was collected, address legal or contractual obligations, manage business relationships, resolve disputes, or maintain the records legally required.
When data is no longer necessary for such purposes, it will be deleted or anonymized when applicable, unless a legal obligation or legitimate reason exists to retain it.
12. Data of minors
E&T SERVICES SAS does not aim to collect personal data from children or adolescents through the contact form.
Should the processing of minors' data exceptionally occur, the corresponding legal provisions and special protection measures established by applicable regulations will apply.
13. Changes to this policy
E&T SERVICES SAS may update this Privacy Policy for the Processing of Personal Data when necessary due to legal, regulatory, operational changes, or changes in its data processing practices.
Updates will be published in this same location.
14. Effective date
This Policy takes effect upon its publication and is current as of: September 8, 2026.
For any inquiry related to this Policy or to the processing of personal data: info@eytservices.com