Tell us about your project

About Us

The team behind your technology.

Professionalism, technical judgment, and hands-on support to build an infrastructure your business can rely on.

The E&T Services team working on a client's technology infrastructure.

Who we are

A technology company, but above all, a team that responds.

E&T Services SAS was founded in 2018 out of Colombian businesses' need for safer, more reliable technology suited to their operations.

Since then, E&T Services has worked alongside businesses to build, manage, protect, and evolve their technology infrastructure.

Our work spans everything from IT support and consulting to infrastructure, cybersecurity, networking, virtualization, monitoring, software development, and web development.

But our philosophy is simple: technology should serve the business, not become a constant source of problems.

Our story

Since 2018, building technology that works.

2018

E&T Services is founded.

E&T Services begins operations with the purpose of supporting businesses with their technology and infrastructure needs.

2020

A new technological reality.

The rapid rise of remote work transformed the technology needs of many businesses. Connectivity, security, and infrastructure took on an even more important role in keeping operations running.

Present day

A constant evolution.

Over time, E&T Services has expanded its capabilities to support businesses across different areas of technology: infrastructure, security, networking, virtualization, support, monitoring, software development, and web development.

Technology should solve problems, not create new ones.

We don't start with the technology.
We start by understanding the problem.

How we think

We understand first, then we recommend.

Before recommending servers, licenses, software, infrastructure, or security, we understand what the business needs: users, applications, the data it handles, its current infrastructure, limitations, risks, and budget.

Only then do we evaluate the alternatives. Technology should make sense for the business.

Need Users Applications Data Current infrastructure Limitations Risks Budget

How we work

Before we fix it, we understand it.

01

We Understand

We identify what service the system provides, what function it serves, and what impact the failure has.

02

We Diagnose

We analyze the situation and determine the cause of the problem, whenever it's technically possible.

03

We Propose

We present the available alternatives and explain what each one involves.

04

You Authorize

Additional or extraordinary work is always agreed upon with the client before it's carried out.

05

We Resolve

We implement the agreed solution.

06

We Document

We record the failure, the solution applied, and hand over the corresponding information to you.

07

We Follow Up

Depending on the agreed terms, we follow up and apply the corresponding warranty.

Transparency

Decisions backed by information.

We present the alternatives, explain their differences, and recommend the one we consider right for your business.

If a business doesn't need to buy a piece of equipment, a license, or a particular solution, we talk about it openly. The technology and security of your infrastructure — networks, servers, access controls, and backups — are part of that same honest conversation.

  • Proposals with clear scope, costs, responsibilities, and warranties.
  • Alternatives explained, from the most affordable to the most advisable.
  • Additional work, always agreed upon before it's carried out.
  • Information about your infrastructure, documented and under your control.

Our principles

The principles behind our work.

01

Honesty

We recommend what the business actually needs, not simply what costs more.

02

Security

We protect the information and infrastructure that keeps the operation running.

03

Professionalism

We work with technical judgment, documentation, and clear processes.

04

Reliability

We aim to build stable infrastructure and long-term relationships.

Our technology philosophy

More options. More control. Decisions that make sense.

E&T Services evaluates commercial technologies and Open Source alternatives to find the solution that best fits each business's technical and budget needs.

01

Control and flexibility

More visibility into the solutions that run your operation, and tools that adapt to your business, not the other way around.

02

Less vendor lock-in

We reduce reliance on a single vendor when it makes sense.

03

Sensible costs

We optimize licensing costs when it's technically and financially sound.

04

Tailored solutions

Every recommendation fits your company's reality and budget.

Open Source isn't always the best option: we choose based on each case.

What to expect

What you can expect from us.

  • Clarity. You know what we're going to do, what it includes, and what each party is responsible for.
  • Judgment. Every recommendation is based on real analysis, not a template.
  • Accountability. Additional changes are agreed upon before they're carried out.
  • Documentation. Solutions and completed work are documented.
  • Follow-up. Our support doesn't necessarily end when an implementation is complete.

Let's talk

Let's talk about what your business needs.

Tell us what technology challenge you're facing and let's find the right solution together.

Talk to E&T Services